Version 5 · Effective Date: August 21, 2026
We collect your email address and Google account profile information through Google OAuth authentication.
During use of the service, we collect device information, service usage records, and screenshots you upload.
When you accept these Terms, we collect the date/time of acceptance, the version accepted, your IP address, and your browser information (User-Agent) as proof of consent.
Collected information is used solely for account identification, service provision, test verification, point management, detection of abnormal behavior, and as legal proof of acceptance of our Terms.
Your information may also be used to send important service notices (such as policy changes or service changes/discontinuation) by email.
We do not use your information for marketing or advertising purposes.
Personal information is deleted within 30 days after account deletion.
Payment and refund transaction records may be retained separately for the period required under applicable tax and accounting laws, which will take precedence over the general 30-day period.
Other information required to fulfill legal obligations may also be retained in accordance with applicable law.
Personal information is shared with the following service providers to operate the service:
· Supabase — Database and authentication (USA)
· Paddle — Payment processing (UK)
· Google — OAuth authentication (USA)
· Groq, Google Gemini — Text translation processing (USA)
Payment details such as card numbers are collected and processed directly by Paddle; the Operator does not store or have access to this information.
We do not sell or arbitrarily share personal information with third parties unless legally required.
Users may request access, correction, or deletion of their personal information at any time.
Please contact support@mutualloop.com for such requests.
Requests will be processed within 30 days.
We apply industry-standard security measures (encryption, access controls, etc.) to protect personal information.
However, no method of transmission over the internet or electronic storage is 100% secure.
We use session cookies for service operation.
We do not use tracking cookies for marketing purposes.
Personal information may be transferred to servers of service providers (USA, UK, etc.).
Appropriate safeguards are applied during such transfers.
This Service is available only to individuals aged 18 or older, and we do not knowingly collect personal information from minors.
If we become aware that we have collected personal information from a minor, we will delete it without delay.
For privacy inquiries: support@mutualloop.com